DCA acts as a central source for sales and technical assistance for our partner companies Hydrastore Limited, Related Fluid Power Limited and Valley Hydraulics limited (Partner Companies).
Please note that our website and other digital platforms may contain links to third party websites / digital platforms which are provided for your convenience. We are only responsible for the privacy practices and security of our own digital platforms. We recommend that you check the privacy and security policies and procedures of each and every other website / digital platform that you visit.
The Old Chapel
Information we collect and what we use it for
When we process your enquiries we may collect and store information about you such as your name, company name, address, email address and telephone number. We may supplement the information that you provide with other information that we obtain from our dealings with you.
Disclosure of your information
In order for us to respond to your enquiries we may need to share your contact details with our Partner Companies.
We may share your data with third parties (a) if we are under a legal or regulatory duty to do so, (b) if it is necessary to do so to enforce our terms and conditions or other contractual rights, (c) to lawfully assist the police or security services with the prevention and detection of crime or terrorist activity, (d) where such disclosure is necessary to protect the safety or security of any persons, and/or (e) otherwise as permitted under applicable law.
In all instances where we disclose your information to third parties, we will ensure that your information is appropriately protected.
How long do we keep your personal information
Unless we explain otherwise to you, we’ll hold your personal information for as long as we have reasonable business needs, such as managing our relationship with you and managing our operations.
More about your personal information - your rights
You have the right to receive a copy of the personal information that we hold about you. You may also correct or update your personal information at any time or submit a request for your personal details to be deleted. Please use the contact details above to get in touch.
Where to make a complaint
Information Commissioner's Office
You can also contact the Information Commissioner’s Office using their online form: https://ico.org.uk/global/contact-us/email/